I went store to store first (a strange experience I will admit, normally I do most everything online). AT&T has their iPhone, Verizon the Droid, Sprint the Palm Pre, and T-Mobile the G1. After going in and playing with the devices I was fairly impressed with the two running Android based operating systems. Next I took to the internet to do more research, which is where I discovered two things: First, through the suggestion of a friend I found the device I ended up purchasing and currently enjoy very much - Nokia's N900; Secondly I learned more about "rooting" or "jail-breaking" phones. Odds are you have heard at least one of these terms before, "rooting" refers to gaining access to the "root" account on an Android device and "jail-breaking" was coined as the term for gaining full access to an iPhone (it references the phone escaping from the "Apple jail"). Neither of these processes is very difficult to accomplish with a small bit of know-how and it's your phone so you should be able to do with it as you please.
Right? Yes and no.
On the yes aspect, yes you can do what ever you want with your phone. No one is going to knock on your door and tell you its illegal (although if Apple had their way it would be illegal). Now for the no aspect: in both the case of Android devices and the iPhone, rooting/jail-breaking is discouraged and frowned upon. For both types of devices (Android based and the iPhone) if you bring them in for service while they are "hacked," the companies have been known to refuse to honor warranties. Beyond this if your rooted device suffers from an issue with an application the fact that the phone is jail-broken is a reason to refuse service.
At this point there is no questioning it: Our "smart" phones become more and more like a normal computer and less like a telephone each day. They surf the internet, instant message, play games (in full 3D in some cases), install applications, manage our music and other various media to name just a few likenesses. If the devices behave and function as a normal computer why can we not hold them to the same standards as such? Would you buy a Linux PC you didn't have the root password to? How about a computer running Windows that you weren't given the administrator password for?
What is worse than this, I feel, is the fact that people have come to expect to be locked out of their own hardware by default. Since I've gotten my N900, I've lost track of the number of people who asked if I plan on "jail-breaking" the device. I always respond with "No". A large contributing factor to my purchase of Nokia's latest internet tablet (that's right it is a computer first and phone second) was that they allow the user unrestricted access to the device with out any hacks or cracks.
What are your feelings about the smart phones on the market today? Did I miss any key points or perhaps do you disagree with something I've said?